---
title: Communico Conversations | Creating Library Curbside Pickup Procedures
description: Learn how two leading public libraries developed their curbside pickup procedures using an appointment based model. Library curbside pickup doesn't have to be a challenge if you follow these expert tips.
image: https://info.communico.us/hubfs/Webinars/Podcast%20-%20Creating%20a%20Curbside%20Pickup%20Process/CC_%20Curbside%20Pickup%20-%20%20Email%20V6.png
---

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![Also, not to be argumentative but if the doctor is telling him he is supposed to be quarantining he should not be going to the office either. Conor’s on the team for his companies return and all the talk amongst the businesses in the building is ](https://info.communico.us/hubfs/Webinars/Podcast%20-%20Creating%20a%20Curbside%20Pickup%20Process/CC_%20Curbside%20Pickup%20-%20%20Email%20V6.png "Also, not to be argumentative but if the doctor is telling him he is supposed to be quarantining he should not be going to the office either. Conor’s on the team for his companies return and all the talk amongst the businesses in the building is ")

# Access the Replay:              Creating Library Curbside Checkout Programs

### Learn how two public libraries launched successful curbside checkout services in a matter of weeks. 

## Get materials back into patron hands with curbside checkout

 

We spoke with two early adopters of curbside checkout to learn how they used Communico to create an appointment based model to get over 65,000 items back in circulation within two weeks.

Access the replay to learn why these leading libraries say it would have been impossible for a manual process to manage patron demand and how Communico's appointment booking module allowed them to easily scale. Whether you need to offer this service at one branch or several, you'll benefit from hearing how even the smallest location can manage over 40 appointments a day despite staff shortages.

Request the recording to learn best practices for developing your own curbside checkout process including:

1. How to schedule staff to manage shifts while adhering to social distancing protocols.
2. Why multi-branch libraries should launch curbside pickup at all locations simultaneously instead of adding locations over time. 
3. Who should be included in the planning process. 
4. The top three tips they say every library should know before planning a curbside pickup process.

SPEAKERS

| **![Paul M Headshot](https://info.communico.us/hs-fs/hubfs/Webinars/Paul%20M%20Headshot.jpg?width=200&name=Paul%20M%20Headshot.jpg)** Paul Musser Branch Manager  Salt Lake City Library | ![Emily Lewis Headshot](https://info.communico.us/hs-fs/hubfs/Webinars/Emily%20Lewis%20Headshot.jpg?width=221&name=Emily%20Lewis%20Headshot.jpg) Emily Lewis Customer Service Supervisor Salt Lake County Library  |
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